Privacy Policy for Northern Renewable Centre

Effective date: May 22, 2023

Northern Renewable Centre (we, us, our) respects and protects the privacy of our visitors and service users. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, office, or use our services. This policy is aligned with the General Data Protection Regulation (GDPR) standards.

Personal Data We Collect

When you interact with us, we may collect personally identifiable information (PII) that you voluntarily provide to us, such as your name, address, email address, phone numbers, and other details you choose to provide. We will only collect information necessary to deliver our services or fulfil your requests.

Use of Your Personal Data

We use the collected data for various purposes:

  • To provide and maintain our services
  • To respond to your queries, requests or complaints
  • To manage our relationship with you
  • To comply with legal obligations

Your personal information will be retained only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Disclosure of Your Personal Data

We will not sell or rent your personal information to third parties. However, we may disclose your personal information to a limited number of our employees and third-party service providers who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We may disclose your personal data to selected subcontractors who need the information to perform services or complete work that you have requested. These subcontractors are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Your Rights under GDPR

Under GDPR, you have the following rights in relation to your personal data:

  • The right to be informed: You have the right to be informed about the collection and use of your personal data.
  • The right of access: You have the right to access your personal data.
  • The right to rectification: You are entitled to have your personal data corrected if it is inaccurate or incomplete.
  • The right to erasure: This is also known as ‘the right to be forgotten’, you can request the deletion or removal of your personal data where there is no compelling reason for us to keep using it.
  • The right to restrict processing: You have the right to ‘block’ or suppress processing of your personal data.
  • The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
  • The right to object: You have the right to object to the processing of your personal data in certain circumstances.

If you wish to exercise any of the rights set out above, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Northern Renewable Centre
39-41 Esplanade,
Redcar, TS10 3AG

This privacy policy was last updated on May 22, 2023.